Terms of Service
Last Updated: October 14, 2026
These terms apply to your use of FindMy.beauty (the "Service"), which is run by Lewis Morris Limited, trading as FindMy.beauty, a company registered in England and Wales with company number 15019184. Our registered address is 7 Tobruk Lane, Marske-by-the-Sea, TS11 8FX. In these terms, "we", "us" and "our" mean Lewis Morris Limited.
By creating an account or using the Service you agree to these terms. If you do not agree, please do not use the Service. Please also read our Privacy Policy and Cookie Policy, which explain how we handle your information.
1. What FindMy.beauty does
FindMy.beauty is a marketplace where salon owners and other space providers ("Hosts") advertise chairs, rooms, stations and other spaces for rent, and where beauty professionals and other visitors ("Renters") browse those spaces and send enquiries to Hosts.
We provide the listing and messaging platform only. We are not a party to any rental agreement between a Host and a Renter. We do not own, inspect or manage any listed space, we do not employ Hosts or Renters, and we do not handle rent or deposits. Any agreement you make with another user, including its price, terms and the condition of the space, is between you and that user.
2. Your account
- You must be at least 18 years old to create an account.
- You must give accurate information when you sign up and keep it up to date.
- You are responsible for keeping your login details secure and for everything that happens under your account. Tell us straight away at hello@findmy.beauty if you think someone else has accessed it.
- When you sign up you choose whether your account is a Host account or a Renter account.
3. Hosts and listings
If you list a space on FindMy.beauty, you confirm that:
- you own the space or have the right to rent it out, including any permission needed from a landlord, freeholder or business partner;
- everything in your salon profile and listings, including prices, availability, descriptions and photos, is accurate and not misleading;
- you own, or have permission to use, every photo and piece of text you upload;
- you comply with the laws, licences, insurance and health and safety requirements that apply to your premises and to renting them out; and
- you will reply to enquiries honestly and will not use contact details from enquiries for anything other than discussing the rental.
You keep ownership of the content you upload. You give us a worldwide, non-exclusive, royalty-free licence to host, store, resize, display and share that content for the purpose of running and promoting the Service, for example showing your listing in search results, on location pages and in listing alert emails. This licence ends when you delete the content or your account, except for copies we must keep for legal reasons or that have already been shared in emails.
We may edit, hide or remove any listing or salon profile that we reasonably believe breaks these terms or is inaccurate.
4. Subscriptions, free trial and billing
- Free trial. Your first published listing starts a free trial. The length of the trial is shown on our pricing page when you sign up. You do not need to enter payment details to start the trial.
- Paid plans. To keep your listings public after the trial, you need a paid subscription. Our plans, their prices and the number of listings each one allows are shown on our pricing page. Prices are in pounds sterling.
- Automatic renewal. Subscriptions are billed monthly in advance and renew automatically each month until you cancel.
- Payments. Payments are processed by Stripe. We do not see or store your full card details. By subscribing you authorise us, through Stripe, to charge your chosen payment method each month.
- Changing or cancelling. You can change your plan or cancel at any time from the billing section of your account, which takes you to Stripe's secure customer portal. If you cancel, your subscription stays active until the end of the period you have already paid for, and it will not renew after that.
- Refunds. We do not give refunds for partial months, unless the law requires us to.
- When a subscription ends. If your trial ends without a subscription, or your subscription ends or a payment fails, your listings stop being shown publicly. They are not deleted, and they will show again once you subscribe. If you move to a plan with a lower listing limit, any listings over that limit are switched off rather than deleted.
- Price changes. We may change our prices. We will tell you by email at least 30 days before a new price applies to your subscription, so that you can cancel first if you wish.
5. Renters and enquiries
Anyone can browse listings. When you send an enquiry, we pass your name, email address, phone number (if you give one) and message to the Host so they can reply to you. You can save listings and set up email alerts for new spaces if you have a Renter account. Before you agree to rent a space, you are responsible for checking it is suitable and agreeing the terms directly with the Host.
6. Things you must not do
You must not use the Service to:
- break any law, or help anyone else to;
- post content that is false, misleading, defamatory, discriminatory, offensive or that infringes someone else's rights;
- send spam, unsolicited advertising or scams, or collect other users' contact details for marketing;
- impersonate anyone, or create listings for spaces you have no right to rent;
- scrape, copy or harvest data from the Service by automated means, other than through search engines that follow our robots.txt;
- interfere with the Service, try to get around security or access limits, or upload viruses or other harmful code; or
- use the Service to try to avoid paying for a subscription, for example by sharing one subscription across several businesses.
7. Suspension and closing your account
You can stop using the Service and ask us to delete your account at any time by emailing hello@findmy.beauty. If you have a paid subscription, please cancel it first.
We may suspend or close your account, or remove your content, if you seriously or repeatedly break these terms, if we are required to by law, or if your use of the Service puts other users or us at risk. Where it is reasonable to do so, we will tell you why and give you a chance to put things right first.
We may change, add or remove features of the Service. If we ever close the Service completely, we will give you reasonable notice and refund any subscription fees you have paid for the period after it closes.
8. Our responsibility to you
We work hard to keep the Service running and accurate, but we provide it "as is". We do not promise that it will always be available or free from errors, or that any listing will lead to a rental. Content in listings comes from Hosts, and we do not check it before it is published.
We are not responsible for the actions of Hosts or Renters, for the condition, safety or legality of any listed space, or for any agreement between users.
We are not liable for any loss of profit, loss of business, loss of data or any indirect or consequential loss. Our total liability to you for anything arising out of or in connection with the Service is limited to the greater of the subscription fees you paid us in the 12 months before the claim arose, or £100.
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded under the law of England and Wales. If you are using the Service as a consumer, nothing in these terms affects your legal rights.
9. Changes to these terms
We may update these terms from time to time. The date at the top of this page shows when they were last changed. If we make a significant change, we will tell you by email or through the Service before it takes effect. If you continue using the Service after a change takes effect, you accept the updated terms.
10. Law and disputes
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts. If you have a problem, please contact us first and we will try to resolve it.
11. Contact us
Lewis Morris Limited t/a FindMy.beauty
7 Tobruk Lane, Marske-by-the-Sea, TS11 8FX
hello@findmy.beauty
Adapted from the Basecamp open-source policies, licensed under CC BY 4.0.